1. AGREEMENT TO TERMS

These Terms and Conditions ("Terms") govern your use of the FitFirst fitness platform and services provided by NEXERA MEDIA GROUP LTD ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

2. COMPANY INFORMATION

NEXERA MEDIA GROUP LTD
1317 N SAN FERNANDO BLVD NUM 167
BURBANK, CA 91504
Phone: 1-800-829-4933
EIN: 39-3441802

3. SERVICE DESCRIPTION

FitFirst provides online fitness training, workout programs, nutritional guidance, and related fitness content through our website and mobile applications. Our services include:

• Access to workout videos and training programs
• Nutritional guidance and meal plans
• Fitness tracking and progress monitoring
• Community features and support

4. SUBSCRIPTION AND BILLING

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. All subscriptions are billed on a recurring basis.

4.2 Billing Cycle

Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Your subscription will automatically renew unless cancelled before the renewal date.

4.3 Payment Methods

We accept major credit cards (Visa, MasterCard, American Express, Discover) and other payment methods as indicated on our website. By providing payment information, you authorize us to charge your payment method for all fees associated with your subscription.

4.4 Price Changes

We reserve the right to modify subscription prices at any time. Price changes will be communicated to you at least 30 days in advance. Continued use of the service after a price change constitutes acceptance of the new pricing.

5. CANCELLATION AND REFUNDS

5.1 Cancellation

You may cancel your subscription at any time by:

• Calling our customer service at 1-800-829-4933
• Using the cancellation feature in your account settings
• Contacting us through our website

5.2 Refund Policy

We offer a 14-day money-back guarantee for new subscribers. If you are not satisfied with our service within the first 14 days, you may request a full refund. After the 14-day period, no refunds will be provided except as required by law.

5.3 Pro-rated Refunds

For annual subscriptions cancelled after the 14-day period, we may provide a pro-rated refund for the unused portion of the subscription period, minus any applicable fees.

6. USER ACCOUNTS AND CONDUCT

6.1 Account Creation

To access our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

6.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

• Share your account credentials with others
• Attempt to gain unauthorized access to our systems
• Use our services to transmit harmful or offensive content
• Interfere with the proper functioning of our services

7. HEALTH AND SAFETY DISCLAIMER

IMPORTANT: Our fitness programs and content are for informational purposes only. Before beginning any exercise program, consult with your healthcare provider, especially if you have any medical conditions or concerns.

You acknowledge that:

• Exercise involves inherent risks of injury
• You participate in our programs at your own risk
• We are not responsible for any injuries that may occur
• You should stop exercising if you experience pain or discomfort

8. INTELLECTUAL PROPERTY

All content on our platform, including videos, text, graphics, and software, is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. PRIVACY

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, NEXERA MEDIA GROUP LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

11. DISPUTE RESOLUTION

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Burbank, California.

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

13. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Material changes will be communicated to you via email or through our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

14. CONTACT INFORMATION

For questions about these Terms or our services, please contact us:

NEXERA MEDIA GROUP LTD
1317 N SAN FERNANDO BLVD NUM 167
BURBANK, CA 91504
Phone: 1-800-829-4933
EIN: 39-3441802

15. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, constitute the entire agreement between you and NEXERA MEDIA GROUP LTD regarding your use of our services.